When a business owner starts to experience a downturn in sales, a shortfall in profits, a 'drought' in orders or excessive predatory activity by competitors, that's when the anxiety sets in alongside other negative physical conditions. Does this sound familiar?
This is where BLA is fully equipped and ready to help!
So what's likely to happen next?
Firstly, we will assign a concierge to get alongside that owner and listen carefully to their story - basically little more than that at this first meeting. BLA's primary aim at this early stage is to establish a connection of mutual trust and to create an environment of hope, whatever the eventual course of action is most appropriate for that business owner's situation.
Using the information gleaned at that initial meeting, the concierge will consult with the BLA team, including our specialist service providers, in order to map out a pathway for the business owner. That pathway will usually lead to 3 possible outcomes:
Business recovery and restart
At the next meeting, the concierge will discuss our conclusions with the business owner and outline the next steps they need to take. Often this involves connecting them with one or more of our service providers who, for example, may have expertise in the accountancy, marketing, legal or insolvency space. Importantly, these providers understand BLA's 'heart' and will provide initial services free of charge.
At all times, the BLA concierge will remain the owner's friend in order to provide continuous encouragement and hope in their new journey. Typically, we will work with the business owner by getting them back into the driver's seat at the most appropriate time so they can reapply their skills and initiative. At the same time we see them using the experience as a learning tool as they strive towards their new goals.
By Ted Beecher, BLA Director